Job Requirements

Role/ JobTitle: Associate Relationship Manager-Affordable HL/LAP

Function/Department:Affordable Mortgage Loans

Job Purpose: 'To deliver a high-quality client service and customer retention. Enhance product sales and
new client acquisition.

Roles & Responsibilities:

'• Identify new market opportunities and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities,
leaflet distribution, cold calling, and similar engagement efforts.

• Service leads generated through front-line sales, cross-sell initiatives, or other
internal/external channels, ensuring timely and effective follow-ups.

• Achieve individual performance targets related to income generation, product sales, and
onboarding of new clients, as per the agreed objectives.

• Manage the end-to-end customer journey from login to disbursement, including
documentation, counselling, fulfilment, and continuous handholding throughout the sanction and disbursal process.

• Ensure customers do not turn into non-starters,



including proactive support to
collections teams in recovering EMIs in case of payment defaults.

• Develop strong market relationships by actively engaging with local builders, businesscommunities, and exploring recent channel partners to expand outreach and visibility.

Secondary Responsibilities:

'• Deliverexceptional client service and focus on customer retention by building and nurturing strong relationships, thereby supporting product sales and driving
new client acquisition.

Qualifications: Graduate

Years of Experience: 0-2 years

Walk-in Drive Details

Venue- Ground Floor, Plot No. 1534&153,.S NO-34,Mouza Brahmachari, Khata No 356, Balaji City, Tehsil, Bargarh,
Odisha-768028, Bargarh-768028

Date- 1st September 2026

Skills Required – Minimum 6 to 1 year of experience in Mortgage Loans

Open
Locations –Sambalpur, Bargarh, Balangir , Bhawanipatna , Jharsuguda ,Sonepur

Time- 10am-4pm

📌 Associate Relationship Manager - Affordable HL (Odisha)
🏢 IDFC FIRST Bank
📍 Odisha