Program Manager (Gurugram)

Program Manager (Gurugram)

03 Sep
|
OYO
|
Gurugram

03 Sep

OYO

Gurugram

Job Title: Program Manager G6 Hospitality
Location: Gurugram, India
Shift: US Shift
Experience: 510 Years

About G6 Hospitality

G6 Hospitality is a leading hospitality company in the United States, operating well-known economy lodging brands including Motel 6 and Studio 6. The organization focuses on delivering affordable, comfortable accommodation while working closely with franchisees and property partners across the US.

Key Responsibilities

- Manage end-to-end strategic programs across G6 Hospitality's US property and franchise network.
- Develop program plans, timelines, milestones, deliverables, and success metrics.
- Coordinate with US-based franchisees, property owners, operations teams, and corporate stakeholders.
- Drive successful onboarding and implementation of new franchise/property initiatives.
- Partner with Sales, Franchise Development, Operations, Finance, Technology, Marketing, and Legal teams.
- Track program performance against agreed KPIs, SLAs, budgets, and timelines.
- Identify operational gaps, risks, dependencies, and bottlenecks and drive timely resolution.
- Prepare weekly/monthly dashboards, MIS reports, business reviews, and executive updates.
- Analyze property and program performance data to identify opportunities for improvement.
- Drive process standardization, automation, and operational efficiency across programs.
- Manage escalations and ensure effective communication between India-based teams and US stakeholders.
- Support rollout of recent products, systems, processes, and business initiatives across the US portfolio.
- Conduct regular stakeholder reviews and maintain action trackers to ensure accountability.
- Ensure programs comply with G6 Hospitality's operational and quality standards.
- Travel to the US may be required based on business requirements.

Candidate Profile

- Bachelor's degree in Business Administration, Hospitality, Operations, Management, or a related field.
- 5–10 years of experience in Program Management, Project Management,



Business Operations, Hospitality Operations, or Franchise Operations.
- Experience in the US hospitality/franchise industry will be highly preferred.
- Strong experience managing multiple cross-functional projects/programs.
- Experience working with US-based stakeholders or clients.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent verbal and written communication skills.
- Strong proficiency in MS Excel, PowerPoint, and reporting/dashboard tools.
- Experience with project management tools such as Jira, Asana, Monday.com, Smartsheet, or similar is an advantage.

Preferred Background

Candidates from the following organizations/industries would be preferred:

- G6 Hospitality / Motel 6 / Studio 6
- OYO / hotel franchise businesses
- Wyndham / Choice Hotels / Best Western / Red Roof
- Hotel management companies
- Hospitality technology companies
- Travel & accommodation businesses
- US-focused B2B operations
- Consulting / Program Management

Key Skills

- Program Management
- Project Management
- Hospitality Operations
- Franchise Operations
- Stakeholder Management
- US Market Operations
- Process Improvement
- Data Analysis
- Business Reporting & MIS
- Risk & Escalation Management
- Cross-functional Leadership
- Change Management
- Strategic Planning

KPIs

- Program delivery within agreed timelines
- Successful implementation of strategic initiatives
- Franchise/property onboarding efficiency
- Program SLA and quality adherence
- Stakeholder satisfaction
- Cost and resource optimization
- Reduction in operational gaps and escalations
- Process improvement and automation
- Achievement of program-specific business targets
- Accuracy and timeliness of management reporting

Why Join G6 Hospitality?

- Opportunity to work with a leading US hospitality organization.
- Exposure to a large US hotel and franchise network.
- Direct interaction with international stakeholders and franchise partners.
- Opportunity to work on high-impact strategic programs.
- Career growth in global hospitality and program management.

📌 Program Manager (Gurugram)
🏢 OYO
📍 Gurugram

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