? We’re Hiring | Customer Support Associate – Voice Process (Immediate Joiners)

? Experience: 6 Months – 2 Years

? Work Mode: Work from Office (WFO)

? Shift: US Shift (5:30 PM to 2:30 AM)

? What You’ll Be Doing:

? Communicate with medical providers, hospitals, clinics, and billing departments via phone & email

? Request and follow up on medical bills, account balances, payment details, and supporting documents

? Assist with account balance negotiations and the reductions process

? Maintain accurate case notes and documentation

? Coordinate with internal teams for account updates and follow-ups

? Ensure information is updated accurately and within timelines

? Meet productivity and quality expectations

? What We’re Looking For:

✅ 6 months–2 years of experience in Medical Billing, Medical Collections, Healthcare Administration, Insurance Claims, or Healthcare Customer Service

✅ Excellent spoken and written English communication

✅ Comfortable communicating with U.S. medical providers

✅ Solid organizational and follow-up skills

✅ Good computer skills and basic knowledge of MS Office

✅ Professional phone etiquette and attention to detail

✅ Ability to multitask and work independently

📌 Customer Support Associate (Bengaluru)
🏢 CP360 INDIA PRIVATE
📍 Bengaluru