Key Responsibilities

- Welcome and onboard new members and ensure a smooth move-in experience.
- Build strong relationships with members and handle their queries, concerns, and feedback.
- Manage day-to-day operations of the coworking space.
- Coordinate with housekeeping, security, maintenance, and other vendors.
- Organize networking events, workshops, wellness activities, and community initiatives.
- Conduct workspace tours for prospective clients and explain membership plans and facilities.
- Support the sales team in lead conversion, occupancy, referrals, and member retention.
- Maintain member records, contracts, reports, bookings, and operational documentation.
- Coordinate meeting room, conference room, and event space bookings.
- Support invoicing and payment follow-ups with the finance team.
- Assist with social media content and promotion of community events and member activities.

Requirements

- 2–5 years of experience in Community Management, Coworking, Hospitality,



Customer Experience, Client Relationship, Operations, or Facilities Management.
- Excellent communication and interpersonal skills.
- Strong customer service and relationship management skills.
- Positive event planning and coordination abilities.
- Strong organizational and problem-solving skills.
- Comfortable handling multiple tasks and working in a fast-paced environment.
- Proficiency in MS Office and CRM/community management software.
- Bachelor's degree in Business Administration, Hospitality, Marketing, or a related field is preferred.

Preferred Background

Candidates from coworking spaces, hotels, hospitality, serviced offices, customer experience, events, or facility operations are encouraged to apply.

? To Apply: Share your CV at [email protected]

📌 Community Manager (Noida)
🏢 KantorAnts Consulting
📍 Noida