Job Title: Customer Support Associate – International Voice Process
Location: Bangalore (In-Person Interview only)
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process – General Insurance (Claims Processing) team. The selected candidates will be responsible for handling inbound and/or outbound customer calls, resolving insurance-related queries, providing accurate information, and delivering a high-quality customer experience.
The ideal candidate should have solid English communication skills, good listening ability, a customer-oriented approach, and the flexibility to work in international shifts.
Key Responsibilities:
Handle customer calls for international clients professionally and efficiently
Understand customer requirements and help them with best available options
Maintain high standards of communication and customer satisfaction
Adhere to process guidelines and quality parameters
Document customer interactions appropriately
Eligibility Criteria:
Graduates with experience in International Voice BPO domain Mandatory.
Excellent verbal communication skills in English
Customer-focused mindset and problem-solving ability.
Work Schedule:
5 days working from office
Saturday - Sunday Fix Weekoff
UK Rotational Shift
How to Apply:
To apply for this job, click on the below mentioned link and register yourself.