The Data Analytics/Business Intelligence team is responsible for building and supporting GIA’s global data warehouse and building out dashboards for consumption across GIA digital domain. The team is a fundamental part of GIA’s effort to become a fully digitalized company. The team partners with various business units to enable the services required to deliver software, data and business intelligence services.

The Associate Data Analytics function to assist the Data Analyst in the design, development, and support of GIA’s initiatives (e.g. Snowflake) & Power BI Business Intelligence Enterprise setting. The individual will support the team's data engineering and data analytics capabilities to ensure GIA’s data reporting and analysis capabilities are consumed to drive decision-making opportunities. They will be part of a global team of Business/Data Analysts, Data Scientists, and Application Developers.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Analyze operational data across GIA’s digital ecosystem to deliver insights, identify gaps in tracking,



and make recommendations for optimization that will increase the user experience.
· Create website performance dashboards for reporting to Leadership teams.
· Monitor website traffic and draw conclusions on site availability and performance as it relates to the overall health and maintenance of site and scope the impact of business and website changes/forecast the impact of future changes.
· Conduct ongoing support of existing solutions to ensure user experiences are maintained and optimized for use.
· Define best practices to measure performance tracking metrics that support the operations of digital activities.
· They will identify areas for improvement, communicate changes in performance to key stakeholders, and make actionable recommendations for site or experience improvements.
· Automation of actions/notifications to the relative stakeholders based on key metrics and SLA’s.
· Other duties as assigned.

TECHNICAL COM

📌 Associate Data Analyst (Mumbai)
🏢 GIA Services
📍 Mumbai