L1
Operations Engineer

Location: Bangalore

Experience
Required: 0 – 2 Years

Employment
Type: Full-Time | Shift-Based (24x7 Rotational)

About Zybisys

Zybisys is a technology company
that helps banks, financial institutions, and FinTech businesses build and run
secure, reliable, and high-performance technology platforms. We work closely
with some of India's leading stock brokers to manage their cloud
infrastructure, cybersecurity, platform operations, and observability. With
deep expertise in the Capital Markets domain, we focus on simplifying complex
technology, improving operational resilience, and helping our customers innovate
with confidence.

Job Description

The L1 Operations Engineer is
the first line of defence in Zybisys's 24x7 managed cloud operations. This role
is responsible for continuous monitoring of multi-region Azure cloud and hybrid
on-premises infrastructure, timely triage of alerts, first-line incident
response, and ensuring all issues are accurately logged, prioritised, and
escalated within SLA thresholds.

This is a shift-based




operational role requiring strong attention to detail, disciplined runbook
execution, and clear communication during incidents. The ideal candidate is
technically curious, process-oriented, and comfortable working across cloud
monitoring tools, ITSM platforms, and infrastructure dashboards in a quick-paced
managed services environment.

Key Responsibilities

Infrastructure Monitoring &
Alert Management

· Perform continuous 24x7
monitoring of Azure cloud and hybrid datacenter infrastructure using
Prometheus, Grafana, Azure Monitor, and related observability dashboards.

· Triage incoming alerts — assess
severity, validate against known patterns, and determine whether to resolve at
L1 or escalate to L2 within defined SLA thresholds.

· Execute approved runbooks and
SOPs for all known alert categories; document actions taken for every incident
with accurate timestamps and observations.

· Monitor health and availability

📌 Operations Engineer (Jayanagar)
🏢 Zybisys Consulting Services
📍 Jayanagar