Description
Design, prototype, build, document, and support Salesforce solutions across CPQ, L2O, Order Management, Fulfillment, or Billing domains.

● Translate business requirements into scalable technical solutions aligned with Salesforce best practices.

● Develop and enhance Salesforce applications using Apex, Lightning Components, Visualforce, JavaScript, and APIs.

● Implement and maintain integrations with external systems (ERP, billing platforms, etc.).

● Automate business processes using Salesforce Flow, Workflow Rules, and other automation tools.

● Create and manage CPQ configurations including product setup, pricing, discounting, and advanced approvals.

● Develop reusable components and frameworks to improve productivity and maintainability.

● Maintain detailed technical documentation and design artifacts.

Responsibilities
Provide L2/L3 production support for Salesforce applications, including CPQ, Order Management, and Billing.
● Troubleshoot and resolve production issues, defects, and performance bottlenecks within defined SLAs.




● Perform root cause analysis and implement preventive solutions.
● Monitor system health, integrations, and batch jobs to ensure platform stability.
● Support release deployments, hotfixes, and patch management activities.
● Collaborate with business users to resolve functional issues and provide timely updates.
● Maintain data integrity and handle data fixes using tools like Data Loader or scripts.
● Participate in on-call rotation or support coverage model as required.
Key Responsibilities
● Design and develop custom Salesforce solutions, features, and integrations.
● Perform system administration activities including user management, security, workflows, and data configuration.
● Collaborate with cross-functional teams (Business, QA, DevOps) to deliver high-quality solutions.
● Gather and analyze business requirements and convert them into technical specifications.
● Drive continuous improvement by identifying opportun

📌 Salesforce CPQ Developer (India)
🏢 Zensar Technologies
📍 India