Description
Position Summary
The Senior IT Infrastructure Program Manager is responsible for driving large, complex, and high-impact infrastructure programs across Network, Platform & Hosting, Cloud, and enterprise IT environments. This role operates with a high degree of autonomy, providing strategic direction, solving complex challenges, and leading multi-functional teams to deliver business outcomes.
At this level, the role requires deep expertise, ability to lead complex programs, influence stakeholders, and identify cutting-edge solutions to business and technology challenges.
Key Responsibilities
Program Leadership & Strategy Execution
- Lead large-scale, complex infrastructure programs (e.g., data center transformation, cloud strategy execution, network modernization, MSP transition)
- Define program roadmap, milestones, financials, and success metrics aligned to business strategy
- Manage multiple interdependent projects across infrastructure towers (Network, Platform, Security, EUC, Service Desk)
- Drive alignment between IT strategy and execution,



ensuring measurable business outcomes

Governance & Executive Engagement
- Establish and lead program governance, including steering committees, executive reviews, and decision forums
- Provide concise, data-driven updates to senior leadership (CIO, ELT)
- Drive decision-making across competing priorities and complex stakeholder environments

Delivery Excellence & Methodology Leadership
- Define and standardize delivery frameworks (Agile, hybrid, Waterfall) for infrastructure programs
- Lead Agile at scale (program-level backlog, release planning, PI planning where applicable)
- Ensure robust use of ServiceNow (PPM/ITSM) for demand intake, execution tracking, reporting, and governance
- Establish KPIs and dashboards to monitor delivery performance and value realization

Risk, Dependency & Issue Management
- Lead resolution of highly complex, cross-functional risks and dependencies
- Anticipate risks proactively and

📌 Senior IT Infrastructure Program Manager (Attibele)
🏢 Ralliant
📍 Attibele