As a Salesforce Administrator within our Enterprise IT Applications team, you will be the go-to expert ensuring the platform runs smoothly, securely, and efficiently. Your work will directly empower teams across the business by resolving user issues, maintaining data integrity, and enabling scalable solutions that support our growth. This is a hands-on role requiring a proactive mindset, robust technical acumen, and a passion for user support.
This role has a strong focus on Salesforce CPQ administration, supporting core Lead-to-Cash processes including quoting, pricing, discounting, and order flow. Ideal for an Administrator with 2–3 years’ Salesforce experience who has worked closely with Sales Operations and Finance.

Responsibilities

Key Responsibilities
System Administration: Configure and maintain Salesforce CPQ components including products, price
books, discount schedules, price rules, product rules, bundles, and approvals to support scalable and
compliant quoting.
User Support: Provide day-to-day support for Sales and Sales Operations users, including quote setup,




pricing issues, approval flows, and post-deployment CPQ support.
Change Management: Support CPQ-related change requests including pricing changes, product
catalogue updates, contract terms, and approval logic, ensuring changes are tested and documented.
Project Delivery: Participate in CPQ enhancements, optimisations, and rollout activities, working closely
with Solution Architects and external partners where required.
Data & Integrity (optional new bullet): Support CPQ data quality across products, pricing, and quoting
outputs, ensuring accuracy for downstream systems (e.g. ERP).
Project Delivery: Lead or contribute to strategic Salesforce initiatives that enhance capabilities.
Performance Optimisation: Participate and support activities for the monitoring of system
performance, and conduct regular system audits and health checks as directed.
Security and Compliance: Implement and enforce Salesf

📌 IT Applications Developer (Bengaluru)
🏢 Forterro
📍 Bengaluru