Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

The Developer Tooling team is responsible for providing technical support for internal and external developers using the Genesys Cloud platform. We build tools to help support both our internal and external development teams
Day-to-day duties include, but are not limited to:
- Providing support and consulting for Genesys Cloud developers through our on-line support forums and in-person consultation with internal teams and customers.
- Designing and constructing development tools, SDKs,



our Terraform provider and CLIs for our network of internal and external developers who use the Genesys Cloud platform to deliver call center and telephony solutions.
- Working in the Developer Tooling involves a mix of front-end and back-end development with deployments being done to our AWS environments.
- The Developer Engagement team provides development support and tools across the Java, Go, Python, .NET, Java, Node, and Typescript.

A successful software engineer for the Developer Tooling team at Genesys is one who is independent, organized, highly motivated to improve software and enjoys the creation of not only software, but the automation and operationalization that goes with it. Successful software engineers at Genesys will have an chance to become a leader, mentor and role model for peers and juniors. They show pride of ownership and strive for excellence in everything they do.

Skills Required:
- 3-5 years’ experie

📌 Associate Software Engineer (Chennai)
🏢 Genesys Telecom Labs India
📍 Chennai