Technical Support & Sales Executive

Location:
Saket, New Delhi

Shift:
8:00 PM – 5:00 AM (US Shift)

Experience:
1–3 Years

Joining:
Immediate Joiners Preferred

Key Responsibilities
- Provide
technical support to US clients
.
- Handle
printer and desktop troubleshooting
, including hardware, software, connectivity, and configuration issues.
- Resolve customer issues efficiently and escalate complex cases when required.
- Identify opportunities for
upselling and cross-selling
during support interactions.
- Achieve assigned
support, sales, and customer satisfaction targets
.

Required Skills
- Excellent
English communication skills.
- Knowledge of
printer and desktop support
.
- Basic understanding of
Windows,



hardware, software, and networking
.
- Solid
upselling, convincing, and customer-handling skills
.
- Problem-solving and target-oriented approach.
- Experience with
US clients/international BPO
is preferred.

Eligibility
- Comfortable working
8:00 PM – 5:00 AM (US Shift)
.
- Must be available for a
face-to-face interview at our Saket location
.
- Immediate joiners preferred.

Interested candidates can reach out-

(phone hidden)

[email protected]

📌 Tech Support (Saket)
🏢 NextGen Global Services
📍 Saket