Critical features of this job are described under the headings below. They are
not meant to be all inclusive and are subject to change at any time due to
reasonable accommodation or other business reasons.

General Purpose of the Position:

This role is an chance to strengthen and improve how the business
documents, standardizes, and continuously improves its processes. The Quality
Systems & Process Improvement Specialist will partner with global teams to
design, implement, and maintain quality systems and documentation that make
critical information clear and accessible, helping the organization scale
growth, drive efficiency, and make a meaningful impact across the business.

Current Projects

Integrated Management System (IMS) Development – ISO 45001

* Lead the development and implementation of the Integrated Management System
to align with ISO 45001 requirements.
* Identify gaps between current practices and ISO standards and support
corrective action planning.
* Coordinate with cross-functional stakeholders to document, standardize, and
maintain system processes.




* Support readiness activities for certification audits, including
documentation control and evidence collection.

Logistics Procedures Documentation Project

* Collaborate with James Philips and logistics stakeholders to document
end-to-end logistics processes and procedures.
* Translate operational workflows into clear, controlled procedures aligned
with quality and compliance requirements.
* Ensure logistics documentation is integrated into the IMS and maintained
according to document control standards.

Quality Communications

QA Monthly Newsletters

* Develop, write, and curate monthly QA newsletters highlighting quality
metrics, initiatives, audit outcomes, and key updates.
* Coordinate input from Quality, Operations, and Leadership teams.
* Distribute newsletters to relevant stakeholders and maintain communication
records.

Lessons Learned Monthly Newsletters

* Collect lessons learned fro

📌 QUALITY SYSTEMS (India)
🏢 Integrated Global Svc
📍 India