- Strong organization and analytical skills
- Excellent data entry skills
- 2+ years of financial services industry knowledge or experience in the similar process support
- Ability to work in a rapid-paced environment and adhere to strict deadlines
- Ability to work overtime and/or work a flexible shift arrangement as business needs arise.
- Process required paperwork and provide customer Service for new and existing business. This may include new business applications, maintenance items, transfer paperwork and various other supplemental accounting paperwork.
- Review broker dealer new business submissions for accuracy and completeness.
- Identify cases that are not in good order (NIGO) in order to alert our Field force for resolution.
- Process client data into back-office systems with a high level of accuracy.
- Research and resolve operational issues as needed.
- Identify and resolve problems using Root Cause Problem Solving tools.
- Work effectively to meet/exceed productivity and quality standards.
- Knowledge on MS excel, MS word and MS powerpoint is required.
- Macro coding and VBA knowledge would also be preferred

📌 Senior Analyst, Operations (Secunderabad)
🏢 MassMutual India
📍 Secunderabad