We are seeking a skilled and experienced skilled to join our team. The ideal candidate will possess a strong background in user experience, technology, or engineering, with a focus on creating clear and concise content across multiple touchpoints. This role requires a collaborative individual who can drive consensus and advocate for solutions that meet the needs of various stakeholders.
Responsibilities:
- Write clear and concise content across multiple touchpoints, including labels, navigational elements, dialog boxes, menus, email templates, tutorials, and notifications.
- Drive consensus across teams and advocate for solutions that balance the needs of multiple stakeholders.
- Ensure consistency is maintained across the application.
- Review business requirements to create copy that fits.
- Participate in the product development process to ensure the design is intuitive.
- Conduct competitor analysis and user research to inform content strategy.
- Optimize and refine existing copy based on changing requirements.
- Create and maintain a content style guide and rationale documentation for in-app content standards.
Requirements:
- Bachelor&rsquos; degree in User Experience, Technology, Engineering courses, or equivalent preferred.
- Minimum 4 years of experience in in-app content (UX) writing.
Required Skills:
- Excellent written and spoken communication skills.
- Working knowledge of UX and digital content principles.
- Knowledge of accessibility standards.
Preferred Skills:
- Basic knowledge of Figma.
- Experience working with B2B and Cat digital, construction/mining/Energy & Transportation industries.
- Experience with wireframes or functional specs is a plus.