- Conduct research on target accounts to understand their customer experience strategy, digital presence, and pain points.
- Analyze brands current support experiences to identify gaps or opportunities where our AI assistant could deliver measurable value.
- Craft persona-based outreach messaging (emails, LinkedIn copy) that sparks interest and drives engagement.
- Design and build customized AI assistant POCs tailored to each prospective brand.
- Build collateral (e.g., briefs, one-pagers, use case slides) that help our sales team pitch tailored AI solutions.
- Work closely with our Solutions and Sales Engineering teams to align research and messaging with product capabilities.
- Create and design conversational flows, presentations and other collateral.
What We re Looking For
- 2-4 years of experience in research, sales enablement, pre-sales, or sales development in a B2B environment.
- 2+ years of experience working with conversational AI, chatbot development, or virtual assistants (optional).
- Robust written communication skills especially in crafting thoughtful, targeted messaging for senior decision-makers.
- Analytical and resourceful you know how to dig deep into a brand s digital footprint and extract relevant insights.
- Project Management Skills - attention to detail, thoroughness and basic technical skills.
- Experience working with sales, marketing, or solution teams to support enterprise or mid-market deals.
- Comfortable creating clean, visual materials (slides, briefs, etc.) that make a narrative compelling and easy to grasp.
- A passion for technology and customer experience bonus if you ve worked with AI, chatbots, or SaaS tools.
Bonus Skills
- Familiarity with conversational AI or virtual assistant technology.
- Exposure to outbound or ABM-style sales campaigns.