Job Description

Primary Responsibilities

Training & Development Management

- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Initiate, coordinate, deliver and follow-up on all training activities within the hotel
- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees




- Share responsibilities for the integration and orientation process of new hires
- Assist with the implementation of current policies, procedures, and standards
- Prepare and submit training reports

Other Responsibilities

- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

Maximize learning by providing a creative and efficient environment in the delivery of training sessions

📌 Assistant Manager - Learning & Development (Chennai)
🏢 MERCURE
📍 Chennai