Role
Overview

We
are looking for a Team Leader to manage and drive VAS sales (Retail Finance, RC
Transfer, and other services) by leading a team of tele calling executives and
maximizing revenue

Key
Responsibilities

- Manage
and drive performance of the VAS tele calling team

- Ensure
daily and monthly achievement of VAS revenue targets (Finance, RC Transfer,
other services)

- Drive
higher attachment rate of VAS on Retail closures

- Coach
team on VAS pitching, objection handling, and conversion techniques

- Monitor
daily performance and improve conversion from Retail to VAS

- Collaborate
with Retail team to ensure seamless handover for VAS pitching

- Track
and improve team productivity (calls, talk time, conversions)

- Maintain
discipline on CRM updates and process adherence

- Handle
escalations and support team in closing high-value opportunities

- Work
on document collection to ensure smooth end to end process for VAS





Requirements

Required Skills

- Strong
sales and upselling skills

- Experience
in team handling and coaching

- Positive
understanding of finance / RC transfer products (preferred)

- Strong
objection-handling and negotiation ability

- Target-driven
mindset with focus on revenue

Eligibility

- Graduate
with 3–7 years of experience

- Experience
in tele calling / inside sales / VAS / financial products preferred

- Prior
team handling experience is a plus

- Fluent
in English, Hindi and Kannada or Tamil. Need at least one between Tamil or
Kannada language.

How performance will be measured

- VAS
revenue achieved

- Attachment
rate on Retail

- Conversion
rate (Retail to VAS)

- Team
productivity and target achievement

📌 Team Lead - VAS (Bengaluru)
🏢 Important Group
📍 Bengaluru