- Provide technical support to customers via phone, email, or chat for issues related to Apache Tomcat, WebLogic, SQL databases, and other software applications.
- Troubleshoot complex technical problems using tools like JIRA and ServiceNow.
- Collaborate with development teams to resolve defects and improve product quality.
- Document customer interactions and resolutions in a timely manner.
Job Requirements :
- 3-5 years of experience in application support or similar role.
- Robust knowledge of Linux operating system and Microsoft Windows platforms.
- Experience with troubleshooting techniques for resolving complex technical issues.
📌 Application Support Engineer (Pune)
🏢 Anura Systems
📍 Pune
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