- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide technical assistance and troubleshoot software and hardware problems.
- Develop and maintain strong relationships with customers through regular follow-ups and updates.
- Collaborate with internal teams to resolve complex customer complaints.
- Create and maintain documentation of customer interactions and resolutions.
- Continuously improve knowledge and skills to stay current with current technologies and trends.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 IT Customer Care Executive (Kolkata)
🏢 Genius Placement Service
📍 Kolkata
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