- Design and deliver training programs for retail staff on product knowledge, sales techniques, and customer service.
- Conduct needs assessment to identify training gaps and develop customized solutions to address them.
- Manage the entire training process from planning to evaluation, ensuring effective learning outcomes.
- Collaborate with subject matter experts to create engaging and interactive training materials.
Job Requirements :
- 2-12 years of experience in corporate or retail training, preferably in a similar role.
- Solid understanding of classroom training, OJT (On-the-Job Training), TNA (Training Need Analysis) concepts.
- Proven track record of developing successful product trainings that drive business results.