- Handle customer inquiries, complaints, and feedback via phone calls, emails, or chats.
- Resolve customer issues in a timely and professional manner to ensure high levels of satisfaction.
- Provide accurate information on products/services to customers through effective communication skills.
- Escalate complex issues to senior team members when necessary.
Job Requirements :
- Good English communication skills (written & spoken).
- 0-1 year of experience in BPO/Call Centre environment.
- Ability to work in a fast-paced environment with multiple priorities.
- Robust problem-solving skills with attention to detail.
📌 Customer Service Executive (Navi Mumbai)
🏢 Career Guideline
📍 Navi Mumbai
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