- Handle inbound customer calls and provide accurate information regarding banking products and services.
- Clarify customer queries and determine appropriate solutions.
- Research, troubleshoot, and resolve issues efficiently.
- Escalate unresolved queries to the appropriate department when needed.
- Complete transactions and maintain accurate documentation.
- Cross-sell suitable banking products based on customer requirements.
- Other Benefits:Transport Allowances 2000/- per month
Candidate Profile:
- Graduates are eligible to apply.
- Note: Pursuing Higher Education & B. Pharmacy students are not eligible.
- Good Communication skills in English, Hindi & Telugu.
- Functional Area:
Banking Sector
Functional Area Role: Voice Process
Industry Type: Domestic BPO
Key Skills:
Good communication, Adaptable.
Must known language Hindi & English
Min/Max Experience0 - 5 years