International Voice Process Executive UK & US Process

Immediate Joiners Preferred | Full-Time

Locations: Manyata Tech Park & BTM Layout, Bangalore
Work Schedule: 5 Days Working | 2 Rotational Week Offs
Shift: UK & US Rotational Shifts
Interview Mode: Face-to-Face (F2F) Only

About the Opportunity

We are looking for confident, customer-focused, and articulate professionals to join our International Voice Process team supporting customers across the UK and US markets.

This is an excellent opportunity for candidates who possess strong English communication skills and are looking to build a rewarding career in the International BPO and Customer Service industry. Successful candidates will have the opportunity to work with global customers, develop their professional skills, and grow within a energetic work environment.

Compensation

- Experienced Candidates: Up to 6 LPA, depending on relevant experience and interview performance

Eligibility

- Undergraduate and graduate candidates are eligible.
- Candidates with 1+ year of experience in BPO, Customer Support, International Voice Process, or related customer-facing roles are encouraged to apply.
- Candidates must be comfortable working in UK & US rotational shifts.
- Immediate joiners are preferred.

Key Skills & Competencies

We are seeking candidates with:

- Excellent spoken English with clear and professional communication.
- A neutral and easily understandable accent with minimal Mother Tongue Influence (MTI).
- Strong verbal communication, pronunciation, and active listening skills.
- Confidence in handling conversations with international customers.
- A customer-centric approach with strong problem-solving abilities.
- Good interpersonal skills and professional telephone etiquette.
- Basic computer proficiency and the ability to multitask effectively.




- Flexibility to work in rotational shifts and rotational weekly offs.

Key Responsibilities

- Handle inbound customer calls from UK and US customers in a professional and courteous manner.
- Understand customer requirements and provide accurate, timely, and effective resolutions.
- Deliver a consistently high standard of customer experience across every interaction.
- Maintain accurate customer information, records, and case updates.
- Identify and escalate complex or unresolved issues to the appropriate support teams.
- Follow established processes, quality standards, and communication guidelines.
- Consistently achieve assigned quality, productivity, and customer satisfaction targets.
- Demonstrate empathy, patience, and professionalism while handling customer concerns.

Why Join Us?

- Competitive salary packages.
- 5-day working week.
- One-way cab facility up to 20 KM.
- Paid training program for freshers.
- Structured career development opportunities.
- Internal growth and promotion opportunities.
- Supportive and professional work environment.
- Opportunity to interact with customers from global markets.

Important Interview Information

- Face-to-face interviews only; virtual interviews are not available.
- Candidates should apply only if they are confident communicating fluently in English.
- Since this is a customer-facing international voice process, communication skills, pronunciation, fluency, and clarity will be evaluated during the interview.

How to Apply

If you have strong English communication skills, a customer-first attitude, and the confidence to interact professionally with international customers, we would be happy to hear from you.

Contact: Pavan
Phone: (phone hidden)
Email: [email protected]

Join us and take the next step toward building a successful career in the International BPO industry.

📌 UK/US Voice Process Executive (Bengaluru)
🏢 Your Pitchh
📍 Bengaluru