- Read and interpret the process documents provided by the client.
- Analyze insurance claims and process them in line with standard operating procedures (SOPs).
- Navigate multiple client applications to capture the information required to process claims.
- Resolve routine issues using precedent and general guidelines.
- Consistently meet established productivity, schedule-adherence, and quality standards.
- Comply with all company policies and process-compliance requirements.
- Work in rotational shifts from the office premises, as per business requirements.
Requirements
- Any non-tech graduate from a recognized university
- Willingness to relocate to and work from Bangalore.
- A personal laptop available for use during the training stage.
- Comfortable with rotational shift patterns
- Comfortable with skilled compliance standards required by the US healthcare insurance industry.