We are looking for a Travel Operations Associate to join our team and manage day-to-day corporate travel requirements. The role involves coordinating travel bookings, handling client requirements, working with vendors, and ensuring smooth and timely execution of travel services.
Key Responsibilities
- Handle flight, hotel, cab and other travel bookings as per client requirements.
- Coordinate with airlines, hotels, transport vendors and other travel partners.
- Manage booking confirmations, amendments, cancellations and refunds.
- Prepare and share quotations, itineraries and booking details.
- Follow up with vendors to ensure timely confirmations and service delivery.
- Handle client queries and resolve travel-related issues promptly.
- Maintain accurate booking records, trackers and operational MIS.
- Coordinate with internal teams such as Client Success, Finance and Sales.
- Ensure accuracy of passenger, booking, billing and travel information.
- Escalate critical issues and ensure timely closure.
Required Skills
- Good communication and coordination skills.
- Basic knowledge of corporate travel operations.
- Positive knowledge of MS Excel and email communication.
- Strong attention to detail and follow-up skills.
- Ability to work in a fast-paced, target-oriented environment.
- Freshers with relevant travel/hospitality knowledge can also apply.
Why Join CoTrav?
An opportunity to build your career in corporate travel, learn the complete travel operations cycle, work with a growing team, and be part of a journey where every day brings a new travel challenge.