We're on a mission. Come be part of it.
At Natura X, we believe clear skin isn't a luxury — it's a right. Founded by IIM Lucknow alumni, we're a fast-growing D2C skincare brand bringing holistic, doctor-led Ayurvedic care to millions of Indians living with chronic conditions like psoriasis, eczema, and dermatitis. Our goal: reach 100 million people who've been underserved by mainstream medicine.
We're not just selling skincare. We're changing lives — and we need the right people to have those conversations.
What You'll Do
You'll be the first human voice a customer hears after they reach out to us — often at a point of real frustration with their skin condition. Your job is to listen, understand, and guide them toward the right care.
- Connect with customers over Call, WhatsApp, and Chat
- Listen deeply to understand their skin concerns and situation
- Counsel them about Natura X's holistic, Ayurvedic approach to care
- Qualify genuine enquiries and seamlessly hand them off to our doctors
- Keep lead records updated in our CRM and follow up consistently
- Deliver an experience that feels human, warm, and trustworthy
This isn't a cold-calling role. Customers come to us.
Your job is to make sure they feel heard — and confident they're in the right hands.
Who We're Looking For
- Any graduate or undergraduate with 2–5 years of experience in Sales, Customer Support, or BPO — especially in D2C, healthcare, or wellness
- Fluency in English and Malayalam is mandatory
- Fluency in Tamil and/or Kannada is a strong advantage
- A natural communicator who listens as well as they speak
- Someone with genuine empathy — you understand that skin conditions affect confidence, not just skin
- Prior telesales or counselling experience is a real plus
The Details
Type
Full time, Work From Office
Our Offices
Calicut / Kozhikode · Coimbatore · Bangalore
This Role
Based in Calicut / Kozhikode, Kerala
Salary
₹15,000 – ₹20,000/month + Performance Incentives (Negotiable)
Hours
10 AM – 6 PM (evening shift possible based on business needs)
Ready to make a difference?
Send your resume to
[email protected] with the subject line:
Application for Sales Executive – Calicut
📌 Telesales Specialist (Kozhikode)
🏢 Natura X
📍 Kozhikode