04 Sep
|
Abhi Vairavan S Plumbing
|
Chennai
04 Sep
Abhi Vairavan S Plumbing
Chennai
– Telesales & Client Retention Executive PositionTelesales, Client Retention & Membership Activation Executive Work ModeWork From Home – with Monthly Meetings at Hotel Aditya LocationPrimarily Work From Home Monthly Meeting: 6 days per month at Hotel Aditya, Vadapalani, Chennai Working HoursWork From Home: 10:00 AM to 7:00 PM – General Shift Monthly Meeting at Hotel Aditya: 6:30 AM to 1:30 PM Hotel Aditya attendance is required only for the scheduled 6 monthly meeting days. Job ResponsibilitiesMake outbound calls to prospective clients and generate new business opportunities. Explain membership plans, benefits, and services to prospective customers.
Convert leads into memberships through effective telesales and follow-up. Ensure timely membership activation for new clients. Maintain regular communication with existing clients to build strong relationships.
Handle client retention and renewal activities. Follow up with inactive, expiring, and potential members to encourage renewals. Maintain proper records of leads, calls, follow-ups, sales, activations, and renewals.
Achieve assigned monthly targets for sales, membership activation, and client retention. Coordinate with the internal team for customer requirements and issue resolution. Attend the monthly 6-day meeting at Hotel Aditya, Vadapalani, as scheduled by management.
Participate in team meetings, training, performance reviews, and business discussions during the monthly meeting days.
Candidate
RequirementsGood verbal communication and interpersonal skills. Confident and professional telephone communication.
Experience in Telesales, Telecalling, Customer Relationship Management, Client Retention, Membership Sales, or Hospitality is preferred. Strong follow-up and convincing skills. Target-oriented and self-motivated. Basic computer knowledge. Ability to work independently from home. Must be willing to attend 6 days of monthly meetings at Hotel Aditya, Vadapalani. Candidates with a positive attitude and robust customer-handling skills are preferred.
Key Performance
AreasTelesales and lead conversion Membership activation Client retention and renewals Customer follow-up Monthly sales targets Customer relationship management Participation in monthly team meetings Work Schedule SummaryWork From Home: Monday–Saturday as per assigned schedule 10:00 AM – 7:00 PM Monthly Meeting: 6 days per month at Hotel Aditya, Vadapalani 6:30 AM – 1:30 PM Note: The position is primarily work from home. The candidate is required to attend the company’s scheduled monthly meetings at Hotel Aditya for 6 days each month.
📌 Telesales Cum Admin (Chennai)
🏢 Abhi Vairavan S Plumbing
📍 Chennai