We are looking for enthusiastic and customer-focused individuals to join our Customer Care Support Team . The selected candidate will be responsible for handling customer queries through calls understanding their concerns, and providing accurate and timely solutions.
Key Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and service-related issues. Provide accurate information about products, services, and processes. Maintain proper records of customer interactions and follow-ups. Ensure a positive customer experience and achieve customer satisfaction. Escalate complex issues to the appropriate team when required. Meet assigned quality, productivity, and performance targets.
Requirements: Minimum 12th pass / Graduate . Freshers and experienced candidates can apply. Positive communication and interpersonal skills. Basic computer knowledge. Ability to work in a team and handle customers professionally. Willingness to work in rotational shifts, if required