Key Result Areas

- Document checking against L/C or SBLC should be as per UCP/ISBP/ISP as applicable and corresponding to all applicable ICC guidelines as well as internal policies of the bank
- Perform sanction checking of relevant parties in documents
- Handle Commodity Trade Operations documents
- Responsible for inputting documents into the system and prepare SWIFT for advising
- Ad-hoc tasks given by the Team Head
- Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues

Problem Solving

- Managing customers’ expectations, Ideation and working on automation projects
- Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
- Ensure solutions are implemented on rapid track basis and work closely with onshore unit to ensure seamless client delivery.
- Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.




- Acts as a final checker of import or export bills documents and ensures the consistency of documents examination standard among checkers.
- Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
- Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the checking of import/export transactions.

Knowledge, Skills and Experience

- Bachelor's Degree
- At least 5-8 years of relevant working experiences in Trade Operations
- Trade experience of 3-4 years is a must.
- Strong communication skills and interpersonal skills
- Proficiency in MS Office (Word and Excel)
- Attentive to details, strong analytical skills and interpersonal skills
- Able to work under pressure, excellent organizational skills and good team player.

📌 Team Leader.Trade Operations-OT Honk Kong (Bengaluru)
🏢 Mashreq
📍 Bengaluru