Outlines the count of employees reporting and financial metrics of the role.
Number of Direct Reports
4-5
Financial Metrics (Budget, Revenue, etc.)
Total Team Size
4-5
Cost Centre
BDTS
SECTION III: PURPOSE OF THE ROLE To lead business solutions for onboarding applications and arrive at optimized, compliant & effective solutions across various channels for customer onboarding including Video KYC &
- EKYC solutions
SECTION IV: KEY RESPONSIBILITIES &
- KPIS OF THE ROLE
These responsibilities are representative, and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section is not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role.
Metrics that are used to evaluate the success / performance of the role; specific targets do not need to be included as those would change from Y-o-Y.
Responsibilities
KPIs
Policies, Processes &
- Procedures
- Define framework for creating Business requirements by engaging with stakeholders
- Review of DMTs for onboarding and converting them to optimized solution via BRD
- Ensure business requirements are created with optimized solutions which is replicable and reusable
- Understanding of business cases and coordination with stakeholders
- Documentation with respect to Onboarding, VKYC, EKYC &
- PAN
- Review of PPAC to ensure BRD is aligned to PPAC
- Maintain Book of work across the vertical
- Documentation of existing solutions to streamline the applications (e.g. fields in Newgen, FCR, logs etc.)
- Ensure Compliances as per guidleines
- Timely closure of BRD &
- FSD
- No delays in GO LIVE
- Management updates
- Regular publishing of Book of Work
- Identifying area of duplication to concise requirements
Development/Testing
- Co-ordinate with TSG for solution understanding for FSD development by TSG Team
- Review & sign-off on FSD for all impacting systems in the journey and ensuring all validations in place
- Documentation updation of existing application to ensure upkeep
- Sanity testing for all released
- Business solutions owner for all onboarding applications across CASA &
- CC onboarding
- Ensure TCOE/Business Sign-off
- GO Live Support
- Tracking production issues and closure with TSG Team
📌 Team Lead BSG (India)
🏢 Yes Bank
📍 India
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