A. Job Purpose Responsible for aviation security duties at the Airports in conformity with BCAS guidelines and local operating procedures; including access control, surveillance and patrolling, aircraft security, screening of baggage, catering, security, etc.

B. Key Accountabilities

Functional Activities

Ensure timely coordination with Hub Control for all airport announcements for closures/opening of boarding gate

Provide accurate gate, flight arrival and departure information, as well as answer general inquires

Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazmat, airfreight acceptance, etc.

Carry out security ID and boarding card checks and physical searches to a minimum of BCAS standards of all persons and articles carried

Respond to emergency incidents following the agreed procedures

Responsible for carrying out escort duties, including special events as and when required

Implement access control measures to prevent unauthorized personnel from entering secure areas of the airport or aircraft





Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Cont

C. Skills/Qualities Required Physical Fitness & Ability to work under pressure

Positive Communication Skills

Teamwork

Attention to detail

D. Key Performance Indicators

Mean Time to Resolve (MTTR) for incidents, escalations

Number of Safety Incidents reported in the station

E. Key Interfaces

External Interfaces

Security Staff

Liaise with security staff to ensure maximum security at the airports in conformity with the Bureau of Civil Aviation Security (BCAS) guidelines and local operating procedures

F. Educational and Experience Requirements

Minimum Education requirements - Graduation

Experience

Minimum

10-11 years of relevant experience in Airport Security Operations and 2+ years of experience as Small Station security head or Shift In-charge of Hub or Metro Station.

Desired

12+ years of experience in Aviation Security Operations is preferred

📌 Station Security Head (Mumbai)
🏢 Air India Careers
📍 Mumbai