ABOUT MATRIMONY.COM

Matrimony.com is a consumer internet company building trusted digital products across matchmaking and marriage-related services. Our portfolio serves diverse customer segments through mobile apps, web platforms and assisted channels.

We combine deep customer understanding with technology, data and service design to help people make some of life’s most important decisions. We are looking for product leaders who can turn complex customer problems into simple, scalable experiences and deliver measurable business impact.

THE ROLE

As a Senior Product Manager, you will own a meaningful customer or business problem end to end—from insight and strategy through launch, adoption and sustained impact.

You will define the product direction, make clear trade-offs and lead a cross-functional squad spanning Engineering, Design, Data, Marketing, Operations and Customer Support.

This is a high-ownership role for someone equally comfortable speaking with customers, analysing funnels, shaping AI-enabled experiences, writing a compelling product narrative and driving execution through ambiguity.

WHAT YOU WILL OWN

- Product vision and strategy: Translate company priorities and customer needs into a transparent product thesis, north-star metric and outcome-led roadmap.
- Customer discovery: Build a continuous discovery rhythm using qualitative research, behavioural data, customer support insights and competitive intelligence. Separate genuine customer problems from requested features.
- AI-native product experiences: Identify where AI can materially improve discovery, matching, trust, assistance, personalisation or operational efficiency. Prototype rapidly and establish clear quality, safety and evaluation guardrails.
- Growth and experimentation: Improve activation, engagement, conversion, retention and monetisation through structured hypotheses, rapid experiments and disciplined learning.
- Product craft: Partner closely with Design to create intuitive and accessible experiences across Android, iOS and web, with strong attention to content, edge cases and end-to-end customer journeys.
- Data-led decision-making: Define instrumentation and success metrics before development begins. Analyse funnels and cohorts, evaluate trade-offs and use evidence to decide what to start, stop or scale.
- End-to-end delivery: Convert strategy into crisp PRDs,



user stories and acceptance criteria. Unblock decisions, manage dependencies and drive high-quality releases without losing sight of outcomes.
- Trust, quality and scale: Design for privacy, safety, reliability and platform reuse. Anticipate failure modes and collaborate with Engineering and Operations to build resilient solutions.
- Stakeholder leadership: Communicate product rationale, progress, risks and learnings clearly. Align senior stakeholders and make decisions and trade-offs transparent.
- Team development: Raise the bar for product thinking, mentor other Product Managers where relevant and strengthen reusable practices across discovery, experimentation and execution.

WHAT SUCCESS LOOKS LIKE

- The squad and its stakeholders understand and align around a clear, evidence-backed product strategy and prioritised roadmap.
- The product delivers measurable improvements in agreed customer and business metrics—not merely higher feature or release volume.
- Discovery and experimentation become repeatable operating habits, enabling faster learning and fewer low-value builds.
- Customer journeys become simpler, more trusted and more personalised, while quality and operational issues reduce.
- The squad makes sharper decisions, ships predictably and learns visibly from both successes and misses.

WHAT WE ARE LOOKING FOR

- Proven product ownership: 6–10 years of overall experience, including at least 4 years in product management, with demonstrated ownership of meaningful B2C or consumer internet outcomes.
- 0-to-1 and scale experience: Evidence of taking products from ambiguous problem spaces to launch and subsequently improving adoption, growth and operational scale.
- Strong product judgement: The ability to balance customer value, business viability, technical feasibility and speed, with a strong instinct for making complex experiences feel simple.
- Analytical depth: Comfort with funnels, cohorts, experimentation and metric design.



You should be able to independently frame analyses and challenge weak conclusions.
- AI fluency: Hands-on use of modern AI tools for research, prototyping, analysis or workflow acceleration, along with sound judgement about when AI should—and should not—be part of a product.
- Execution excellence: A record of partnering closely with Engineering and Design, navigating dependencies and shipping high-quality products in fast-moving environments.
- Influence without authority: Strong written and verbal communication, the ability to challenge constructively and the skill to align diverse teams around shared outcomes.
- Business orientation: An understanding of growth, revenue, unit economics and operational trade-offs, with the ability to connect product decisions to commercial impact.

GOOD TO HAVE

- Experience in matchmaking, social discovery, marketplaces, subscriptions, fintech, consumer services or another trust-intensive category.
- Working knowledge of SQL, analytics tools, prototyping platforms or experimentation systems.
- Experience building multilingual or India-first products for diverse customer segments.
- Exposure to recommendation systems, conversational interfaces, personalisation or generative AI product development.

EDUCATION A bachelor’s degree or equivalent practical experience is required. An MBA or relevant advanced qualification is valued, but strong evidence of product impact, learning agility and leadership matters more than pedigree.

HOW WE WORK

- Outcomes over output: We measure whether customer and business outcomes moved—not how many features were shipped.
- Discovery with speed: We learn early, prototype quickly and invest deeply only after the problem earns it.
- High ownership: We create clarity, make trade-offs and remain accountable from idea through impact.
- Customer trust: We protect privacy, safety and credibility in every product decision.
- AI with judgement: We use AI to amplify customer value and productivity, supported by clear evaluation standards and guardrails.
- One team: We debate openly, decide clearly and execute across functions without silos.

If you enjoy solving consequential customer problems, combining product craft with commercial thinking and building products that earn trust at scale, we would like to hear from you.

📌 Sr. Product Manager (Chennai)
🏢 Matrimony.com
📍 Chennai