- Install and implement the solution for middleware technologies to meet business demands including performance tuning, upgrades, clustering, redundancy and disaster recovery.
- Provide subject matter expertise and represents the highest level of technical escalation for middleware technologies.
- Consult with and serve as liaison for end users and application developers in the support of mission critical applications.
- Ensure appropriate standards and procedures are adhered to, and develop and implement standards for installation, maintenance and enhancement of middleware platforms to support quality deliverables.
- Clearly articulate design trade-offs of availability, performance, interoperability and costs to both technical and executive audiences regarding middleware
- Provide guidance and cross training to other members in the team.
Qualifications
Experience
- Provide L2 Middleware support
- Minimum 3-5 years’ experience in a production IT environment managing enterprise Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web services and Application Servers, IBM WTX).
- Experience in executing projects,
including planning and implementing short-term and long-term work plans and successfully completing projects on schedule.
- Experience in implementing enterprise middleware and Cloud technologies.
- Experience with application and middleware performance tuning, capacity planning and reporting.
- Practical experience troubleshooting infrastructure and middleware problems.
- Experience in managing and dealing with third party system integrators and solution providers.
- Experience working with clustered systems and high availability systems.
Skillset Required
- Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web services and Application Servers, IBM WTX).
- Proven experience with IT Support Operations and processes
- Proven analytical and problem-solving abilities
- Experience with leading and managing a team to deliver results
- Good communications and interpersonal skills
- Valuable time management and organisational skills.
- Good technical documentation skills