Role Description The Spanish Collector is responsible for managing collections and account resolutions for Spanish-speaking clients, ensuring timely payments and accurate account information. Day-to-day tasks include making outbound and receiving inbound calls, negotiating payment arrangements, documenting interactions in the system, and following standardized collection procedures and compliance guidelines. The role involves reviewing account histories, identifying discrepancies, coordinating with internal teams to resolve issues, and maintaining professional communication with clients at all times.

This is a full-time, on-site role based in Pune City, requiring consistent attendance and collaboration with colleagues and supervisors.

Qualifications

- Strong proficiency in Spanish and English, with clear verbal and written communication skills.
- Experience in collections, accounts receivable,



or customer service in a financial or consulting environment.
- Ability to use CRM or collection systems, basic MS Office skills, and comfort with learning new software tools.
- Sound negotiation, problem-solving, and conflict-resolution skills, with attention to detail and accuracy.
- Strong organizational skills, time management, and the ability to handle multiple accounts and priorities.
- Skilled, empathetic client interaction style and commitment to ethical, compliant collection practices.
- High school diploma required; a bachelor’s degree in business, finance, or a related field is an advantage.
- Prior experience working with international clients or in a consulting or BPO environment is beneficial.

5 Days Working / 2 Days rotational weekoffs

Cab Facility available

📌 Spanish Collector (Pune)
🏢 Crescare Solutions
📍 Pune