Location: ON SITE ONLY - Khar West, Mumbai

Experience: 3–4 years

Employment Type: Full-time

We’re looking for an Account & Project Coordinator to join our team and help manage the day-to-day flow of creative and social media projects.

You’ll work closely with clients, account leads, designers and content teams to make sure briefs are clear, timelines are on track and projects move smoothly from start to finish.

What you'll do

- Coordinate day-to-day communication with clients
- Manage briefs, timelines, deliverables and approvals
- Coordinate between clients, account leads, designers and content teams
- Create and maintain content calendars and project trackers
- Follow up on pending feedback, approvals and deliverables
- Brief creative teams and ensure feedback is communicated clearly
- Track projects from brief → execution → feedback → approval → delivery
- Identify delays or bottlenecks and proactively resolve them
- Support account leads with presentations, meetings, reports and day-to-day account management
- Help keep multiple accounts and projects organised and moving

What we're looking for




- 2–4 years of experience in account management, client servicing or project coordination, preferably at a creative, digital or social media agency
- Strong communication and organisational skills
- Comfortable managing multiple clients and deadlines
- Good understanding of social media and creative workflows
- Strong attention to detail
- Proactive and solution-oriented
- Comfortable working in a fast-paced environment
- Someone who takes ownership rather than waiting to be told what to do

The right fitYou’re someone who can keep people, projects and deadlines moving. You don't need to be a designer or content creator, but you should understand how creative teams work and be able to translate client requirements into explicit, actionable briefs.

If you're organised, proactive and enjoy making things happen, we'd love to hear from you.

- Apply with your CV and a brief introduction about yourself at [email protected]

📌 Social Media Coordinator (Mumbai)
🏢 Crossroads Digital
📍 Mumbai