We are hiring an A2P SMS Account Manager to join our growing SMS Sales team.
We're looking for someone with at least 2 years of industry experience to manage end-to-end international SMS carrier accounts.
The ideal candidate will be able to appropriately identify the needs of both recent and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Create and maintain relationships with customers to better understand and achieve their needs
- Make visits to our customers to identify opportunities for growth within our platform
- Manage all reporting about the health of customers' accounts
Qualifications
- Previous account management experience
- Articulate and well accustomed to a client facing role
- Willingness and ability to travel
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- Remote | ?
- Full-Time | ?
- SMS Messaging Industry
- We’re Growing – and We Want You on the Team!
- Are you experienced in SMS sales or A2P messaging services? Passionate about closing deals, building lasting client relationships, and scaling revenue? We’re looking for a high-performing SMS Account Manager to join our team and help expand our SMS business by bringing in new customers and maximizing account value.
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- About Us
- T10 is a dedicated SMS service provider helping businesses connect with their customers through fast, reliable, and scalable messaging. We serve clients across industries—from e-commerce and fintech to logistics and marketing—by offering tailored A2P SMS solutions that drive engagement and results.
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- Your Mission
- As an SMS Account Manager, your primary responsibilities will be:
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- Bringing in new clients through outreach, networking, and inbound inquiries
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- Driving revenue growth across your portfolio by identifying upsell opportunities
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- Managing relationships with clients to ensure satisfaction and retention
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- Educating clients on our SMS solutions, delivery quality, and use cases
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- Tracking performance metrics and reporting on account growth
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- Collaborating with support/tech teams to ensure smooth onboarding and delivery
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- What We’re Looking For
- 2+ years of experience in SMS sales, telecom, or digital messaging
- Proven ability to meet or exceed revenue targets
- Understanding of SMS routing, short codes, long codes, and A2P messaging
- Strong sales, negotiation, and relationship management skills
- Experience working with SMS platforms like Twilio, Sinch, Infobip, or similar
- Comfortable working independently in a fast-paced, target-driven environment
- Familiarity with TCPA, CTIA, and carrier compliance is a plus
To apply
- Share your CV at
[email protected]
📌 SMS Account Manager (New Delhi)
🏢 T10 Co
📍 New Delhi