? Hiring – ServiceNow Lead Professionals!

About the Role

Job Title – ServiceNow Team Lead

Work Experience – 8+ years of hands-on experience in ServiceNow + ability to Manage Operations team

Location – Gurugram/ Delhi/ Bangalore/Hyderabad (Work from Office)

Responsibilities

- Design, develop, configure, and administer solutions in the ServiceNow platform.
- Handle day-to-day administration, support, and maintenance of ServiceNow modules.
- Work on enhancements, customizations, and support during ServiceNow releases/upgrades.
- Manage and resolve operational tickets and service requests related to ServiceNow.
- Support core ServiceNow modules:
- ITSM (Incident, Problem, Change, Request)
- SPM (Strategic Portfolio Management / PPM)
- ITAM (Software Asset Management, Hardware Asset Management, and Application Lifecycle Management)
- Collaborate with cross-functional teams and stakeholders to gather requirements and deliver scalable ServiceNow solutions.
- Participate in unit testing, UAT, and deployment of ServiceNow updates.
- Provide timely support during and after business hours based on customer needs.

Qualifications

- Strong hands-on experience with ServiceNow ITSM, SPM, and ITAM (SAM/HAM/ALM) modules.
- Experience working on ServiceNow enhancements, platform upgrades, and release management.
- Strong hands-on experience with ITSM including Catalogue Item Creation/Editing.
- Experience with other modules (WSD, HRSD, Source To Pay, APO) and Custom Apps highly desirable.




- Experience in trouble-shooting break-fix and ServiceNow Catalogue Items including Flow Designer / Workflow.
- Knowledge of scripting (JavaScript), workflows, UI Policies, and Business Rules in ServiceNow.
- Understanding of integrations (REST/SOAP APIs) is an added advantage.

Required Skills

- Willingness to work in UK shifts with flexibility to extend as per business needs.
- Must be committed to working from the Bangalore office.
- Strong communication and problem-solving skills.
- Ability to work independently and in a team-oriented environment.

Preferred Skills

Robust hands-on experience with ServiceNow ITSM, SPM, and ITAM (SAM/HAM/ALM) modules.

- Experience working on ServiceNow enhancements, platform upgrades, and release management.
- Strong hands-on experience with ITSM including Catalogue Item Creation/Editing.
- Experience with other modules (WSD, HRSD, Source To Pay, APO) and Custom Apps highly desirable.
- Experience in trouble-shooting break-fix and ServiceNow Catalogue Items including Flow Designer / Workflow.
- Knowledge of scripting (JavaScript), workflows, UI Policies, and Business Rules in ServiceNow.
- Understanding of integrations (REST/SOAP APIs) is an added advantage.

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📌 Servicenow Lead (Hyderabad)
🏢 Aventra.AI
📍 Hyderabad