"Job Summary The Integration Developer will design, develop, and maintain secure integrations between the ServiceNow platform and the on-premises RAG solution. The role is responsible for developing

REST API integrations, configuring the MID Server, implementing data exchange workflows, and ensuring reliable, secure, and high-performance communication between ServiceNow and external systems.

Key Responsibilities

- Define the overall ServiceNow solution architecture and technical roadmap.
- Design secure integrations using MID Server, REST APIs,

IntegrationHub, and Flow Designer.
- Architect the Historical.ai user experience within

ServiceNow (Workspace/UI Builder/Portal).
- Ensure platform scalability, security, and performance for

enterprise deployment.
- Lead technical design reviews and establish development

standards.
- Design authentication, authorization, and API security for

external AI integrations.
- Collaborate with Infrastructure, AI/ML, Security, and

Business teams to deliver the solution.




- Provide technical oversight during development, SIT, UAT,

and production deployment.
- Review code quality, solution performance, and platform

governance.
- Produce architecture documentation, integration

specifications, and deployment plans.

Required Skill

- Solid experience with ServiceNow IntegrationHub, Flow

Designer, and MID Server.
- Hands-on experience in REST APIs, JSON, XML, and web

service integrations.
- Proficiency in JavaScript, Scripted REST APIs, Business

Rules, and Script Includes.
- Experience with OAuth 2.0, Mutual TLS, API security, and

enterprise integration patterns.
- Strong troubleshooting, debugging, and performance

optimization skills for enterprise integrations.
- experience delivering enterprise-scale ServiceNow

implementations. Certifications Mandatory ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD) "

📌 ServiceNow SME (Hyderabad)
🏢 Virtusa
📍 Hyderabad