Please find the JD.

Role- Senior Manager- MICE Sales

Location - Mumbai

Responsibilties:-

- Achieve budgeted sales and revenue targets.
- Developing and sustaining solid relationships with key customers.
- Build pipeline of current customers and maintain Key account relationships to build repeat businesses.
- Align customer requirements to our delivery systems and handover meetings with Operations.
- Build brand value by demonstrating professional practices.
- Ensure client collections are as per the agreed terms and conditions, cash flow management
- Signing of MOU’s / GFO’s / SLA’s for all projects.
- People Managers to periodically review the performance of the sales team.
- People Managers to establish and govern the sales organizations performance management system, which includes allocation of responsibilities, roles, setting right expectations of the team and drive complete accountability with results.
- People Manager to responsibly lead and handle change management.
- Understand the industry best practices and consider implementing them as per business requirement
- Responsible to build strong relationships with key influencers and decision makers across all corporate clients




- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Acting as the main point of contact between key clients and internal teams.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Updating sales funnel and participates in regular sales reviews in conjunction with the senior key account management.
- Regular updating of the information / data on the business system for MIS and follow laid down processes under the sales function of MICE Business.
- Submission & collection of important documents (such as GST certificates) to clients / file closing team for better control.
- Focus on innovation and new techniques to penetrate the market.
- Profit optimization to meet the budget.
- Retention of existing accounts.
- Maximize profitability through focus on Cash Flow Management and timely payment collections as per agreement.
- Ensure conversion of leads through various channels.
- Compliance and adherence to operating procedures defined in MICE operations.
- Aerence to operational procedures and compliance requirements as defined by company.

📌 Senior Manager- MICE Sales (New Delhi)
🏢 SOTC Travel
📍 New Delhi