04 Sep
|
IDFC FIRST Bank
|
Pune
04 Sep
IDFC FIRST Bank
Pune
Job Requirements
About the Role
Be the voice of IDFC FIRST Bank! As a Customer Service Executive, you’ll resolve customer queries, drive satisfaction, and represent the brand across channels. If you’re passionate about service, love solving problems, and thrive in a quick-paced environment—this is your chance to shine.
Key Responsibilities
Deliver prompt, high-quality customer support
Own and resolve customer issues end-to-end
Engage across digital and voice platforms
Improve service processes and customer experience
Collaborate with teams to close complaints quickly
What We’re Looking For
Education: Graduate (any discipline)
Experience: 2+ years in customer service
Skills: Communication, empathy, problem-solving, multitasking
📌 Senior Customer Service Manager-Loan Centre (Pune)
🏢 IDFC FIRST Bank
📍 Pune