04 Sep
|
quotient activations
|
Chennai
04 Sep
quotient activations
Chennai
Company Description Quotient Activations is an event management company that centers its work on strong values and principles, creating a distinctive culture focused on success. The team uses innovative strategies and cutting-edge technology to design and execute events of varying scale and complexity. Dedicated professionals collaborate to transform ordinary concepts into extraordinary experiences that resonate with audiences.
The company is committed to delivering impactful, memorable events that reflect client objectives and elevate brand presence.
Role Description The Senior Client Servicing role is a full-time, in office position based in Chennai. This role is responsible for managing key client relationships, understanding client requirements, and translating them into clear event briefs and execution plans. Day-to-day tasks include coordinating with internal teams and external partners, monitoring event timelines and budgets, and ensuring that deliverables meet agreed standards and expectations.
The Senior Client
Servicing professional will address client queries, resolve issues, track feedback, and work proactively to enhance client satisfaction and retention. This role also involves preparing reports, presenting outcomes,
and contributing to process improvements in client service and event delivery.
Qualifications
- Strong client-facing skills, including Client Services and Customer Service, with a focus on building long-term relationships.
- Excellent Communication abilities to clearly convey requirements, manage expectations, and collaborate with cross-functional teams.
- Demonstrated experience in driving Customer Satisfaction through timely response, issue resolution, and quality service delivery.
- Basic to intermediate Finance skills to support budgeting, cost tracking, and financial reporting for events.
- Previous experience in event management, marketing, or a related client-servicing role, preferably in a fast-paced environment.
- Strong organizational and time management skills, with the ability to handle multiple projects and deadlines.
- Proficiency in common office and collaboration tools; familiarity with event management software is an advantage.
- Bachelor’s degree in Business, Marketing, Communications, Event Management, or a related field, or equivalent practical experience.
📌 Senior Client Servicing (Chennai)
🏢 quotient activations
📍 Chennai