Managing IT teams to design, build and deliver IT solutions:
- Associate would be expected to work with business teams to understand the requirements.
- Get clarity from business teams on the requirement and line it up with technical requirements.
- Work with development teams to finalize the technical solutions.
- Estimate the development efforts required and communicate the same to stakeholders.
- Ensure quality of deliverables and ensure timely delivery of the projects.
- Own and manage the direct to consumer development platforms.
Client and Business Stakeholder communication:
- To discuss and provide technical insights for clients regarding technical integrations and solve technical queries to ensure smooth onboarding of clients.
- To discuss and communicate technical inputs while discussing new products and features.
- To keep stakeholders aware of technical teams deliverables and proactively communicate challenges and roadblocks if any.
Tech Solutioning:
- To understand business critical issues and provide technical solutions to help business scale and grow.
- To proactively identify system level bottlenecks and work towards having the same addressed either via design change or via a code change to optimize system performance.
- Be a technical expert to the business team and manage queries raised on systems and platforms.
Team management and planning:
- Be a mentor and a technical lead for IT teams and solve team members concerns and technical doubts.
- Have a hands-on experience on Salesforce, and ensure team deliverables are on time with highest quality.
- Plan and forecast system capacity as per business growth projections.
Experience and Skills
- Qualification: Master's degree in Business Administration / Engineering Degree in IT or allied fields.
- Minimum 7-10 years of relevant experience
- In Salesforce Perform development functions involving visual force, apex, triggers, components controllers, process builder, flow, etc.
- • Solid understanding of Lightning components and building end-user solutions using engaging user experience.
- • Implement solutions at end-customers for specific customizations and data integration with customer applications.
- • Lead and/or assist in requirement analysis, technical design, data modeling, sprint planning and team management.
- • Take ownership responsibility of product delivery on time with a predictive schedule and reliability.
- Strong understanding and practical experience in managing Enterprise level IT projects.
- Solid hands on experience in coding and managing system level integrations.