Job Summary

Policybazaar is hiring an experienced Team Lead – Inside Sales to lead and manage high-performing telesales teams. The ideal candidate should have robust experience in B2C Inside Sales, team management, and achieving business targets while driving operational excellence.

Key Responsibilities

- Lead, manage, and motivate Inside Sales teams to achieve daily, weekly, and monthly sales targets.
- Monitor team productivity, conversions, and overall sales performance.
- Coach, mentor, and provide regular feedback to improve team effectiveness.
- Manage key operational metrics including Attrition, Shrinkage, Productivity, Occupancy, and Team Performance.
- Conduct performance reviews and implement action plans for continuous improvement.
- Maintain MIS reports and track team performance.
- Ensure adherence to company policies, sales processes, and quality standards.
- Collaborate with Training, Quality, and Operations teams to drive business objectives.





Mandatory Requirements

- Minimum 5+ years of overall sales experience, preferably in Inside Sales / Telesales.
- Minimum 2+ years of Team Handling experience.
- B2C Sales experience is Mandatory.
- Strong exposure to Inside Sales / Telesales Operations.
- Hands-on experience in managing Attrition, Shrinkage, Productivity, Occupancy, and Team Performance.
- Ability to coach, mentor, and motivate teams to achieve business targets.
- Excellent communication, leadership, and people management skills.
- Regional Language is Mandatory:
- Tamil

- Graduation is Mandatory.

How to Apply

? Email: [email protected]

? Contact: Raksha Shukla | (phone hidden)

If you're interested or know someone who fits this role, please share your updated resume.

📌 Sales Team Lead (Chennai)
🏢 Policybazaar.com
📍 Chennai