Key Responsibilities:

1.

Business

Development

- Identify and develop new business opportunities (Corporate, Travel Agents, OTA, Groups)
- Conduct sales calls, site visits, and client meetings
- Build and maintain a strong client database

2.

Revenue

Generation

- Achieve monthly and annual sales targets
- Maximize room revenue, occupancy, and average rate (ARR)
- Promote hotel services, packages, and offers

3.

Client Relationship

Management

- Maintain solid relationships with existing clients
- Handle client queries, negotiations, and contracts
- Ensure high levels of customer satisfaction and repeat business

4.

Market

Analysis

- Monitor market trends, competitor activities, and pricing strategies
- Provide inputs for sales strategy and business planning
- Identify potential market segments and opportunities

5. Coordination

- Coordinate with Front Office, Reservations,



and F&B; for bookings and events
- Ensure smooth execution of group bookings and corporate stays
- Work closely with revenue and operations teams

6. Reporting & Administration

- Prepare sales reports, forecasts, and MIS
- Maintain records of sales activities and client interactions
- Update CRM systems and sales trackers

Key Skills & Competencies:

- Strong sales and negotiation skills
- Excellent communication and networking abilities
- Result-oriented and target-driven mindset
- Good knowledge of hotel sales and revenue concepts

Qualifications:

- Graduate / MBA in Sales & Marketing preferred
- 3–6 years of experience in hotel sales
- Knowledge of local market and corporate segment preferred

📌 Sales Manager - Holiday Inn Express Chennai OMR
🏢 IHG
📍 Chennai