Salary: Competitive + Performance-Based Incentives (To be discussed based on experience)
About the Role
A growing premium jewelry business operating two retail branch stores is seeking an experienced, proactive Sales & Operations Manager. We are looking for an all-round floor leader who can take ownership of day-to-day operations, supervise sales staff across outlets, manage stock, and drive business growth through both offline footfall and online channels.
Key Responsibilities
Branch & Staff Supervision: Oversee and manage sales staff across 2 retail stores,
ensuring qualified customer handling and peak performance.
Inventory & Stock Management: Supervise stock verification, daily counter displays, reconciliations, and loss prevention.
Business Growth (Online & Offline): Implement practical sales strategies to expand in-store footfall and leverage digital channels (WhatsApp catalogs, social media) to boost orders.
Customer Relations & Closing: Handle VIP client consultations, custom inquiries, and assist in closing high-ticket transactions.