Key Responsibilities

Product Demonstrations

- Conduct engaging, customized product demonstrations for Testily and VoXgent.
- Tailor demonstrations based on customer industry, use cases, and business objectives.
- Showcase AI capabilities, integrations, automation workflows, and enterprise features.
- Deliver both virtual and onsite product presentations.

Discovery & Solution Consulting

- Conduct discovery sessions to understand customer requirements, business processes, and pain points.
- Recommend product capabilities and solution approaches aligned with customer needs.
- Translate technical functionality into explicit business value.

Sales Support

- Partner with Account Executives throughout the sales lifecycle.
- Assist in opportunity qualification and solution positioning.
- Support RFPs, RFIs, proposals, and customer presentations.
- Participate in customer meetings, workshops, and executive presentations.

Post-Demo Follow-up

- Ensure timely follow-up after every demonstration.
- Address customer questions and coordinate with Product and Engineering teams where needed.
- Track action items and maintain momentum throughout the sales cycle.
- Schedule and coordinate follow-up meetings, workshops, and PoCs.

Proof of Concept (PoC)

- Coordinate PoC planning and execution.
- Configure product demonstrations for customer-specific scenarios.
- Monitor PoC success criteria and provide regular updates.
- Ensure successful completion of PoCs leading to commercial discussions.

Product Expertise

- Develop deep expertise in Testily and VoXgent features, AI capabilities, integrations, and product roadmap.
- Stay current with competitor offerings and industry trends.
- Provide actionable customer feedback to Product Management.

Customer Relationship Management

- Build trusted relationships with prospects and enterprise stakeholders.
- Act as the product advisor during evaluation cycles.
- Ensure a professional and consultative customer experience.

Collaboration

- Work closely with Sales,



Product Management, Engineering, Customer Success, and Marketing teams.
- Contribute to demo environments, knowledge repositories, and product collateral.
- Participate in product launches, webinars, customer events, and industry conferences.

Required Qualifications

- Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.
- 3–8 years of experience in Pre-Sales, Solution Consulting, Product Consulting, or Sales Engineering.
- Experience demonstrating SaaS, AI, CRM, QA Automation, or Enterprise Software products.
- Strong presentation and storytelling skills.
- Excellent verbal and written communication.
- Ability to understand customer business challenges and recommend appropriate solutions.
- Experience using CRM platforms such as Salesforce, HubSpot, or similar.
- Willingness to travel for customer meetings when required.

Preferred Skills

- Understanding of AI and Generative AI concepts.
- Knowledge of software testing, QA automation, and SDLC.
- Familiarity with contact center platforms, conversational AI, and enterprise integrations.
- Exposure to APIs, REST services, cloud platforms, and enterprise architecture.
- Experience with Salesforce, ServiceNow, Microsoft Dynamics, or other enterprise applications.
- Strong analytical and problem-solving skills.

Key Competencies

- Customer-centric mindset
- Exceptional presentation skills
- Solution-oriented thinking
- Business acumen
- Technical aptitude
- Stakeholder management
- Time management
- Negotiation and influencing skills
- Team collaboration
- Continuous learning

Key Performance Indicators (KPIs)

- Number of demos conducted per month
- Demo-to-qualified opportunity conversion rate
- Demo-to-PoC conversion rate
- PoC success rate
- Opportunity win rate
- Pipeline influenced
- Revenue supported
- Customer satisfaction (CSAT) after demonstrations
- Average follow-up turnaround time
- Product knowledge certification completion
- Sales cycle reduction
- Demo environment readiness and quality

📌 Product Solution Consultant (Pune)
🏢 Tudip Technologies
📍 Pune