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About Brink’s:

Brink’s is a global leader in secure logistics and cash management, operating in more than 50 countries. As the company evolves into a technology-enabled, data-driven organization, Brink’s is transforming how work is delivered across functions to create greater scale, consistency, and efficiency.

At Brink’s, you will be part of a global team focused on driving operational excellence and supporting enterprise transformation. You will have the opportunity to build critical skills, collaborate with experienced professionals, and contribute to work that has real impact across the business. Brink’s is committed to creating an inclusive environment where people can grow, contribute, and build meaningful careers.

About Global Shared Services Center, India:

Brink’s Global Shared Services Center (GSS) in Hyderabad is a critical enabler of the company’s global transformation and operating model evolution. The center brings together specialized capabilities across Human Resources, Finance, Technology, and other enterprise functions to deliver integrated, end-to-end services that support global business priorities.

The center is designed to enable standardized processes, scalable service delivery, and stronger cross-functional collaboration. Teams in GSS partner closely with global stakeholders to drive efficiency, improve quality, design and scale next generation services, and deliver consistent outcomes across markets.

Hyderabad offers the opportunity to work on complex, high-impact initiatives, build global exposure, and contribute to the continued evolution of Brink’s operating model.

Category Teams:

- Category strategy
- Supplier strategy
- Market intelligence
- Negotiations
- Value creation
- Supplier relationship management

MSP:

- Operational execution
- Request processing
- Sourcing administration
- Transaction support
- Process execution activities

Procurement PMO Lead – Process Enablement & Adoption:

- Process clarification
- Process governance support
- MSP enablement
- Operating model alignment
- Training and onboarding
- Knowledge management
- Process adoption
- Operational consistency
- Continuous improvement
- This role fills a critical gap between process governance and operational execution by ensuring approved procurement processes are consistently interpreted, adopted, and operationalized across the MSP organization. Acting as an extension of the Procurement GPO organization, the role provides the governance support, process expertise, and operational alignment necessary to sustain the Source-to-Contract operating model at scale.

What You’ll Be Doing (Position Summary):

- The Procurement PMO Lead – Process Enablement & Adoption is responsible for translating approved procurement process design into practical operational execution and driving consistent adoption across the MSP operating model.
- This role reports into the Procurement GPO/PMO organization and serves as the lead process enablement resource supporting MSP execution of Source-to-Contract activities. The role works closely with Procurement, MSP, Accenture, IT, Finance, AP, Legal, and other stakeholders to clarify process requirements, support adoption of approved processes, resolve execution questions, and reinforce alignment with Brink's operating model.




- This role acts as the bridge between global process governance and day-to-day operational execution by ensuring operational teams understand what to do, how to do it, and when governance escalation is required.
- The role is accountable for process clarity, process adoption, operational readiness, knowledge management, governance support, and MSP enablement. While the role does not own global process design, policy decisions, or process strategy, it plays a critical role in ensuring approved processes are consistently interpreted, adopted, and operationalized across MSP teams.
- Success in this role will be measured by reduced process-related escalations, improved operational consistency, faster onboarding of MSP resources, stronger operational knowledge retention, increased MSP self-sufficiency, and improved alignment between process design and operational execution.

How You’ll Succeed (Roles & Responsibilities):

Success in this role requires both strong execution and the ability to operate effectively in a global, evolving environment. You will:

Process Interpretation & Operational Guidance:

- Serve as the primary point of contact for MSP process questions and execution clarification.
- Interpret procurement policies, procedures, operating standards, work instructions, and process documentation.
- Clarify process ownership, decision points, handoffs, and escalation paths.
- Translate process requirements into practical operational guidance.
- Ensure consistent interpretation and application of procurement processes across MSP teams.

Process Adoption & Operating Model Alignment:

- Support adherence to approved processes, operating standards, and governance requirements.
- Identify gaps between intended process design and operational execution.
- Escalate process interpretation issues requiring governance decisions.
- Support deployment and adoption of approved process updates.
- Promote standardized execution aligned with Brink's operating model.

Knowledge Management:

- Develop and maintain process documentation, FAQs, playbooks, job aids, and training materials.
- Maintain centralized repositories for procurement process knowledge.
- Ensure process updates are reflected in guidance materials and training content.
- Promote knowledge sharing and consistent process understanding across MSP teams.

Source-to-Contract Process Support:

- Support operational understanding across intake, sourcing support activities, contracting support, supplier onboarding handoffs, and related workflows.
- Resolve routine process-related questions impacting sourcing cycle execution.
- Reduce ambiguity, rework, and process inconsistencies.
- Improve operational understanding of Source-to-Contract processes.

Continuous Improvement

- Identify recurring process questions, knowledge gaps, and adoption challenges.
- Support root cause analysis of process-related escalations.
- Recommend opportunities for process simplification and standardization.




- Capture lessons learned and incorporate them into operational guidance materials.
- Support continuous improvement initiatives led by Procurement process owners.

Stakeholder Collaboration:

- Coordinate with Procurement, MSP, Accenture, IT, Finance, AP, Legal, and other stakeholders as required to clarify process requirements.
- Support process walkthroughs, workshops, and operational reviews.
- Participate in readiness and stabilization activities for future deployment waves.
- Support communication and training activities related to approved process changes.

Experience:

- Bachelor's degree in Business, Supply Chain, Procurement, Finance, Operations, or related field.
- 5-10 years of experience in procurement operations, sourcing support, shared services, business operations, process improvement, governance, transformation, or related functions.
- Experience supporting sourcing, contracting, supplier onboarding, supplier management, or procure-to-pay processes.
- Experience working in a shared services, BPO, MSP, or operational support workplace preferred.
- Experience supporting global process organizations, operating model implementations, or managed service provider environments preferred.
- Exposure to Coupa, ServiceNow, SAP, Oracle, Ariba, or similar enterprise platforms preferred.

Who You Are (Skills / Qualifications):

Must Have Skills:

- Strong understanding of sourcing and procurement processes.
- Ability to translate process documentation into practical operational guidance.
- Strong communication and stakeholder management capabilities.
- Excellent analytical and problem-solving skills.
- Strong documentation and knowledge management capabilities.
- Ability to identify process gaps and execution inconsistencies.
- Strong facilitation and training skills.
- Detail-oriented with strong execution discipline.
- Ability to work effectively across global and cross-functional teams.

Good to Have Skills:

- Translate complex process requirements into actionable guidance.
- Explain procurement processes to operational teams in a clear and structured manner.
- Identify process adoption gaps and proactively drive alignment.
- Work effectively across Procurement, MSP, IT, Finance, and external partners.
- Manage multiple priorities in a fast-paced transformation environment.
- Communicate effectively with operational teams and leadership.
- Balance process discipline with practical operational needs.
- Drive alignment between approved process design and day-to-day execution.

What Brink’s Offers:

At Brink’s, your goals are a priority. We build on your strengths and ambitions to create opportunities that help you grow and succeed professionally.

- Competitive compensation and performance-based incentives
- Comprehensive benefits and wellbeing support programs
- Opportunities for career progression and continuous learning
- Exposure to global teams and large-scale transformation initiatives
- A collaborative work environment that values inclusion, ownership, and innovation

Privacy:

By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained, and disclosed by Brink’s and its affiliates as described in the Candidate Privacy Statement.

📌 Procurement PMO Lead, Process Enablement and Adoption-29129] (Hyderabad)
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📍 Hyderabad