We are Infinity Logistics & Supply Chain Pvt. Ltd., a Mumbai-based freight forwarding and customs clearance company (WCA Member ID: 67018) with operations across sea and air import/export verticals. We also operate Dana Logistics with a presence in Dubai.

We wish to engage your services for the following position:

Position: Process & Systems Expert – ERP Implementation & Process Automation

Reporting to: Managing Director (direct)

Location: Mumbai (Head Office).

Experience: 3–6 years

Notice Period: Immediate to 30 days preferred

This role owns the technology and systems infrastructure for the company. The primary mandate is driving the re-implementation of our ERP (Logisys), and building the digital layer underneath our SOPs, dashboards, and operational workflows.

Key responsibilities

- Logisys ERP re-implementation — module configuration, data migration, user training, go-live management across all our Lines of Business.
- SOP digitisation — embedding existing SOPs into system-enforced checklists and workflows
- Operational dashboard development — building a single-screen view of shipments, tasks, receivables, and KPIs
- Inquiry management system upgrade — automated SLA tracking, workload distribution, conversion metrics




- DSR and reporting automation — reducing manual data entry by connecting reports to ERP data
- ICEGATE and customs integration evaluation
- User training and change management for a 26-person team

Candidate profile

- B.Tech / B.E. (IT, CS, or Industrial Engineering) OR MBA with Operations / Systems specialisation
- 3–6 years in ERP implementation, process engineering, or business systems
- Hands-on experience with logistics ERP (Logisys, CargoWise, Logi-Sys by Softlink, Ramco) strongly preferred. SAP / Oracle in logistics modules also considered.
- Robust Google Workspace skills — especially Sheets (advanced formulas, Apps Script, pivot tables)
- Ability to map business processes end-to-end and configure systems accordingly
- Experience training non-technical users on ERP systems

Critical traits: systems thinker (not just a tool operator), patient trainer, obsessed with user adoption over deployment, comfortable being the sole systems function in a 26-person company, pragmatic over perfect.

We would request you to kindly share suitable profiles at the earliest. We are looking to close this position within 4–6 weeks.

📌 Process Manager (Mumbai)
🏢 Infinity Logistics India
📍 Mumbai