Are you a compassionate, hands-on leader who knows how to run a seamless food service operation while treating team members with empathy and care? Dosa District is looking for an Operations Manager who isn't afraid to roll up their sleeves and lead by example.
Key Responsibilities
End-to-End Operations: Active involvement in daily venue workflows, spanning from front-counter service and customer relations to kitchen management.
Customer Experience: Maintain high service standards, resolve guest feedback warmly, and ensure a smooth dining environment.
Team Management & Support: Nurture, mentor, and care for staff members with patience. We maintain a supportive,
non-punitive work culture where verbal reprimands or scolding are strictly prohibited.
Workflow Optimization: Coordinate between kitchen and front-of-house teams to maintain speed, hygiene, and product quality.
Requirements
Proven experience in restaurant, QSR, or retail hospitality management.
Robust interpersonal and communication skills with a focus on supportive, empathetic leadership.
Willingness to work on the floor alongside staff during peak operational hours.
Ability to stay calm under pressure and resolve issues through constructive guidance rather than conflict.
📌 Operations Manager (Bengaluru)
🏢 Dosa District
📍 Bengaluru
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